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1. Introduction
1.1 These
conditions and our privacy policy apply to and
govern your use of our website and the legal
relationship between you and us when you ask us
to produce work for you and we agree to do so.
Please read them carefully.
1.2 These
conditions and our privacy policy will apply in
place of any terms and conditions you or your
business may have.
2.
Use of Terms
2.1 In these conditions and in our
privacy policy references to:
2.1.1 “you” and
“your” are to you as the user of our website
and/or the buyer of our goods and services and
include any one on behalf of which you use our
website.
2.1.2 “us” “we”
and “our” are to Linesave UK Limited (Company
Registered Number 03868052) and where applicable
to its officers employees and authorised agents.
2.1.3 “our
website” are to “www.linesaveuk.co.uk” and any
other website address we may use in addition to
or substitution for it.
3. Business Service
3.1 Our
website is exclusively for business use and is
not for the use of private individuals as
consumers.
3.2 When
using our website you represent to us that all
orders for our goods and services which you
submit will be for business purposes only and
within the scope of your authority to make
contracts on behalf of the business for which
our services are required.
3.3 You
agree that you will use our website only for the
purpose of the business you represent and will
not exploit our website or any of its contents
commercially.
4. Privacy Policy
4.1 Our privacy policy privacy
policy is part of these conditions.
4.2 By using
our website you agree to be bound by and to
observe the terms of our privacy policy
http://www.linesaveuk.co.uk/privacy.html and
these conditions.
5. Your Obligations
5.1 It is your responsibility in
dealing with us
5.1.1 to ensure
that all the information you provide to us is
accurate and complete. No changes to your order
will be agreed once we have accepted it.
5.1.2 to
protect and maintain the confidentiality of your
account with us and to restrict unauthorised
access to and use of your computer customer
reference number and account number.
5.2 You
agree to be responsible for all transactions
between us and you in response to orders made by
you.
5.3 You must
inform us immediately if you are aware or
believe someone else has or may have had
unauthorised access to your account with us.
5.4 You must
be 18 years of age or over and have legal
capacity to make contracts to order work from
us.
6. Access to Our Website
6.1 We will
use our reasonable endeavours to ensure that our
website is available for use and that
transmissions are error free.
6.2 Access
to our website may be interrupted or suspended
at our discretion for repair and maintenance
work updating services or events beyond our
reasonable control.
6.3 We
reserve the right in our discretion to deny
access to our website cancel orders change or
remove its content or terminate accounts.
6.4 You must
not use adapt duplicate modify or exploit any
image text or graphics on our website without
our written permission.
6.5 You must not use our website:
6.5.1 for any unlawful purpose or
activity
6.5.2 send or
use material that is illegal obscene abusive
offensive or defamatory
6.5.2.1 in breach
of copyright trademark privacy or any other
intellectual property right or
6.5.2.2 that contains software viruses
advertising political material or spam
7. Disclaimer of Liability in
Respect of Our Website
7.1 We make
no representations in respect of our website its
contents or the accuracy completeness or
suitability for any purpose of the information
published on it
7.2 We do
not warrant that our website is free from
computer viruses or other defects that may cause
loss or damage.
7.3 We
exclude all liabilities for loss or damage due
to technical inaccuracies or typographical
errors so far as the law allows.
7.4 We will
not be liable for any loss or damage arising out
of the use of our website.
7.5 If the
goods we deliver are not what you ordered or are
damaged or defective or you do not receive your
order we shall have no liability to you unless
you notify us in writing at our contact address
Suite 206 Cambrian House Chester Street
Shrewsbury SY1 1NA within 10 days of the date of
delivery or as appropriate of the date we
notified you of the availability for collection
of your goods.
7.6 If you
notify us of a problem under condition 7.5 we
shall have the right
7.6.1 to make good any shortage or
non delivery.
7.6.2 to replace or repair any goods
that are damaged or defective; or
7.6.3 to refund
to you all or a part of the amount you paid for
the goods in question.
7.7 We will
not be liable to you except as required by law
for any indirect or consequential loss damage or
expenses (including but not limited to loss of
profits business income or goodwill) however it
arises whether you notify us of the problem or
not under Condition 7.5.
7.8 We shall
have no liability to pay you back any money by
way of compensation or refund except in
accordance with Conditions 7.6.3, 11.2.1, 16.2
or 16.5.3 or otherwise as required by law.
7.9 You must
observe and comply with all relevant legislation
and regulations including if we ask you to do so
all necessary customer import or other permits
to purchase goods from our website.
7.10 None of
the disclaimers in Condition 7 is intended to
exclude or limit our liability to you for death
or personal injury resulting from our
negligence.
8. Our Contract
8.1 When you
place your order any of the services featured on
ourwebsite your order will be a request for the
performance of those services.
8.2 We may
accept or decline your request by sending you an
email message to the email address you provide
in your order form confirming the details of
your order.
8.3 A
legally binding contract between you and us will
only come into existence when we accept your
order in accordance with condition 8.2.
9. Ordering our Services and
Goods
9.1 You may place your order for
our goods and services
9.1.1 on line to www.linesaveuk.co.uk
9.1.2 by email to
sales@linesaveuk.co.uk
9.1.3 by fax on number 0870 027 2663
9.1.4 by post
to Linesave UK Ltd. 1st Floor, 14 The
Square, Shrewsbury. SY1 1LH.
10. Cancelling Your Order
10.1 You
cannot cancel your contract with us once we have
accepted your offer
11. Cancellation of Your Order by
Us
11.1 We reserve the right to cancel
the contract between us and you if
11.1.1 We are
unable to provide the services you have
requested for any reason beyond our reasonable
control
11.1.2 you
provide us with any information in respect of
your order which in our opinion is misleading
inaccurate or incomplete.
11.1.3 you require our services or
goods for an illegal purpose
11.2 If we cancel the contract with
you we
11.2.1 will
notify you by an email message to the email
address you provide in your order form and
refund any money you have paid to us as soon as
practicable but
11.2.2 will be under no legal
obligation to pay you any compensation
12. Price and Payment Terms
12.1 The price
for the work you order from us is set out in our
price list current at the time we accept your
order or by way of quotation to by email to you
in advance of your order.
12.2 We
reserve the right to change the price of our
goods and services at any time.
12.3 When we
accept your order we will confirm the total
price that you will be asked to pay by way of
Proforma invoice.
12.4 Any
quotation we send you for our goods and services
will be valid for six months from date of
quotation unless provided in connection with a
special offer when it will only apply until the
date on which the offer ends.
12.5 If you
live in the United Kingdom you will be required
to pay the price for work you order from us 14
days after the date on which we invoice you for
it.
12.6 If you
live outside the United Kingdom we shall require
you to pay for our services and goods in full
before we do any work for you.
12.7 We will
request payment of a deposit of up to 100% of
the price payable by United Kingdom residents on
receipt of order before we do any work.
12.8 Any
deposit paid will be non returnable unless we
cancel your order under Condition 11.
12.9 If you
are a United Kingdom resident and fail to pay us
within 14 days of our invoice date we will
remind you payment is overdue. We shall also
remind you payment is overdue 30 and 45 days
after the invoice date if our invoice remains
unpaid.
12.10 We reserve
the right at our discretion to charge you
interest both before and after any Court
judgment on the unpaid amount of any invoice we
have sent you for our goods and services not
paid within 14 days of the invoice date at the
rate of three per cent (3%) per calendar month
or part of a calendar month calculated on a
daily basis until we receive payment in full in
cleared funds:
12.10.1 if you are
a United Kingdom resident from a date fourteen
(14) days after the date of our invoice, or
12.10.2 if you are
not a United Kingdom resident from a date twenty
eight (28) days after the date of our invoice.
12.11 The price
excludes value added tax and if chargeable
delivery charges which are payable in addition
to the price.
12.12 You will
remain responsible for the payment of our
invoice for goods and services supplied to you
where you are unable to upload the information
we send you on to your equipment for any reason
beyond our control.
13. Title to Goods
13.1 We shall
continue to own any goods whether or not
delivered to you until you have paid us in full
for them and the work we have done for you
14. Availability
14.1 All orders for services and
goods from us are subject to availability
15. Delivery
15.1 We will
arrange to deliver your goods by first class
prepaid post (unless the order relates to
registration and/or linking products) to the
address you give us for delivery in your order.
15.2 We will
notify you of the approximate date of delivery
by email message to the email address you
provide in your order form
15.3 Once the
goods have been delivered to the address you
have requested they will be at your risk and we
will not be liable for their loss damage or
destruction.
15.4 If you
require a replacement disk for any reason we
shall charge you fifteen pounds (£15) plus value
added tax for supplying it.
16. Our Guarantee
16.1 We will
use our best endeavours to achieve first page
listing across the leading United Kingdom search
engines of our choice.
16.2 Subject
as stated in condition 16.3 if we are unable to
achieve a first page listing for any of your
chosen search terms we will refund to you the
optimisation cost less a set up fee. Our set up
fee will not exceed 25% of total net invoice
value. If you would like a full breakdown please
request this from you’re your sales consultant.
16.2.1 A minimum
order of Optimisation, Text Based Sponsored
Links and a News section.
16.3 Condition 16.2 will apply
provided:
16.3.1 your
website is hosted on a reliable server and is
available to be viewed when requested by search
engines or individuals using the web at all
times. The server is not connected by way of an
ADSL line.
16.3.2 the
universal resource locator (URL) has been live
for not less than six (6) months
16.3.3 your
website does not have multiple Universal
Resource Locators resolving at it
16.3.4 each page
of your current website attracts a Google page
ranking of 3 or above
16.3.5 we are
given full file transfer protocol (FTP) access
by you at all times
16.3.6 you are
not in breach of any of these conditions
(including the payment terms in Condition 12)
16.3.7 Payment is
made on time.
16.4 If you
satisfy some but not all of the conditions
listed in Condition 16.3 we may allow you the
benefit of the guarantee in Condition 16.2 at
our sole discretion. Written confirmation will
be provided on a Linesave UK Ltd letter head and
signed by a director of the company.
16.5 If we
consider any of your search terms are too vague
or generic or for any other reason are
unsuitable or inappropriate we will notify you
on receipt of your order by email message to the
email address you provide in your order and
offer you the choice of either cancelling that
search term and choosing a suitable substitute
term or choosing an additional search term at no
further cost to you.
16.6 Subject
to Condition 16.8 if after not less than 6
months use of any goods we supply to you you
believe the goods are defective you should
notify us using the appropriate form, setting
out in reasonable detail the reasons why you
consider the goods are of substandard quality.
16.6.1
Verification of results can only be clarified
using Hit-Tracker supplied free of charge to all
Linesave Uk Ltd customers for their first 6
months. Linesave UK Ltd will not accept any
other system to verify the results of a
campaign.
16.7 On
receiving any notification from you under
Condition 16.6 we may at our discretion:
16.7.1 rectify the problem
16.7.2 offer you an alternative (which
you do not have to accept) or
16.7.3 offer you
a refund of the price you paid less our set up
costs and any miscellaneous costs we have
incurred on your behalf.
16.8 Condition 16.6 will not apply
to search terms
16.8.1 consisting of single words
characters or numbers only
16.8.2 which are adult related
16.8.3 which we believe are too generic
in meaning or application
16.9 No other optimisation
techniques have been used on your site
16.9.2 No
optimisation work will be carried out on your
site with out the knowledge of Linesave UK Ltd
during our guarantee period.
16.10 All Linesave UK Ltd
recommendations have been implemented.
17 Intellectual Property
17.1 Copyright
17.1.1 All rights
in the design text graphics and other material
on our website and its arrangement and in our
publicity and marketing literature are our
copyright or that of other parties. You are
permitted to copy electronically and print in
hard copy parts of our website only in
connection with the acquisition of our goods and
services. Any other use or reproduction of
material on or from our website without our
prior written permission is illegal and is
strictly prohibited.
17.1.2 Trademarks
We are the proprietor of
the “Linesave” trademark and strapline “On-line
Marketing Made Easy”, “web Based Solutions”,
“Hit Tracker”. All other trademarks product
names logos and company names used in our
website are our property or that of the
respective owners of the marks names or logos.
No permission is given by us to use any of those
marks names or logos and any use by you without
the owners permission may constitute an
infringement of the holders rights.
18. Supply of Hit Tracker
18.1 Linesave
UK Ltd agrees to supply the analytics system
called Hit Tracker for 6 months free of charge
will all orders.
18.2 After the
initial free period the client can continue to
use Hit tracker for the nominal amount of £ 150
per quarter paid quarterly in advance.
18.3 Linesave
UK Ltd, Trustedwebtraders.com or Definition
Marketing Ltd are not obliged to keep any data
collected by the hit tracker system passed any
free or paid for period.
18.4 Hit
Tracker data will not be made available to any
other companies without the express consent of
the client.
18.5 in the
event of a complete loss of data Linesave UK
Ltd, trustedwebtraders.com & Definition
Marketing Ltd will be limited to a maximum claim
of £ 150 in total, if the data is lost during a
paid for period. If any data is lost during a
free period or after a paid for period has ended
Linesave UK Ltd, Trustedwebtraders.com Ltd &
Definition Marketing Ltd are not liable to an
claim.
18.6 The
client agreed to use the free download facility
to copy and store and data required.
19. Website
Hosting
19.1 Linesave
Uk Ltd will with best endeavor ensure the
clients website is available on the web for the
maximum amount of time each day.
19.2 Linesave
UK Ltd will provide free of charge a backup
solution for any website that is hosted on our
servers. But recommends clients keep a copy of
their website for backup purposes if required.
Linesave UK Ltd will not be held responsible for
a total loss of service or site
19.3 Linesave
Uk Ltd provides hosting packages on the
following basis and variants only apply if
supplied in writing and signed by a director of
the company.
19.4 Upto 1 GB
of data storage
19.5 upto 1Gb
of data transfer per month every part 1 Gb after
is charge at £ 27 per Gb per month
19.6 Free
technical support will be provided on telephone
number 0871 855 0345
19.7 Unlimited
free email forwarding, 20 x POP email addresses
(charged at £5 for extra’s), Free help loading
website.
19.8 Hit
tracker will be provided Free of charge for 6
moths with all hosting packages.
19.9 If email
services are used for any website Linesave UK
Ltd host the client will have in place and
continue to keep up to date anti virus software
that will supply protection against the transfer
of email viruses. The antivirus software will
not be supplied from a valid approved anti virus
supplies (e.g. MacAfree or Norton) Any client
failing to do so and by not providing such
protection will be deemed to have given
permission for viruses to be transfer by way of
their email system and as such will be liable
for any band width used by any viruses and any
time spent assisting companies in the repair and
protection of their email and website. If you
fail to protect against internet viruses we can
switch your website off.
20 Website News Sections
20.1 All
orders for a website news section will consist
of at least 2,000 unique pages of news text for
the clients site.
20.2 All news
pages will be provided form any of the following
sources Business Press Releases, Business News
and from any of the following countries UK, USA,
Canada, Australia, NewZeland or any other
English worded source.
20.3 Weekly
News Updates sections can be provided only if
ongoing full FTP access is provided.
20.4 Weekly
news Updates are invoiced quarterly in advance.
Late payment will result in suspension of
service.
20.5 Major
search engines may take several months to
calculate addition pages on your website before
including them in ranking calculations. No
guarantee is offered to the time scale of this
for website News sections.
21 Text Based Sponsored Links
(On-Topic Linking)
21.1 All text
based sponsored links supplied by Linesave UK
Ltd are provide from sites with the minimum of
the following
21.2
2,000 Unique text based pages
21.3
A current Google Page Rank of 5 or
above
21.4
Google will count on average up to 10%
of all links it finds
21.5
All links and Page Rank Scores can be
verified by Hit Tracker
21.6
All links are paid for quarterly in
advance.
21.7
No refunds are available on previously
supplied links.
21.8 Failure
to renew will automatically be classed as
cancellation and your text based sponsored links
will be passed to another client.
22. Changes to Our Conditions
22.1 We may
change these conditions at our discretion. If
we do so we will post the changes on our
website. Your continued use of our website
following any changes to these conditions will
acknowledge your acceptance of any changes we
make.
22.2 Any
contract between us and you will be subject to
the conditions which apply at the time we accept
an order to produce work for you.
23. Notices
23.1 We may
contact you by post email fax or online by
placing notices on our website in your user
login area.
23.2 You agree
that all notices or other communications we send
you electronically are in writing for the
purpose of satisfying any legal requirements.
23.3 All
notices which you send us must be in writing and
sent to our contact address at 1st
Floor, 14 The Square, Shrewsbury. Shropshire.
SY1 1LH.
24. Third Party Rights
24.1 A person
who is not a party to any contract between you
and us has no right to enforce any of these
conditions under the Contracts (Rights of Third
Parties) Act 1999.
24.2 Condition
20.1 does not affect any right or remedy that a
third party may have apart from that Act.
25. Invalidity
25.1 If any
court having the right to do so decides that any
of these conditions is unenforceable those which
remain will continue to have legal effect
between us and you.
26. Waiver of Our Rights
26.1 If you
breach any of these conditions and we take no
action against you for doing so this will not
prevent us from using our legal rights to take
action in any other situation where you breach
these conditions.
27. Entire Agreement
27.1 These
conditions together with our current website
prices delivery details contact details and
privacy policy set out the whole of the
agreement under which we will produce work for
you if we accept your order.
27.2 Nothing
said by any salesperson on our behalf is to be
understood by you as a variation of these
conditions or as an authorised representation
about the nature or quality of the goods and
services we provide.
28 Governing Law
28.1 These
conditions and any contract between you and us
are governed by and interpreted in accordance
with English law.
28.2 You and
we agree to submit to the exclusive jurisdiction
of the courts of England and Wales to resolve
any disputes between us which cannot be agreed
under these conditions
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